Implementation Manager

The role

The Implementation Manager leads customer implementations from kickoff to go-live. This role focuses on configuring the platform, managing data migration, and ensuring customers successfully launch financial workflows.

What you will do

• Own end-to-end customer implementations from kickoff through go-live
• Lead implementation projects to align the platform to customer accounting workflows and reporting needs
• Configure the platform based on customer chart of accounts, reporting structures, and operational requirements
• Manage data migration from source systems and ensure accuracy of financial data
• Lead testing and validation of financial workflows, reporting outputs, and system configuration
• Identify risks or discrepancies early and drive resolution with internal teams
• Serve as the primary customer contact throughout implementation
• Partner with Product, Engineering, and Customer Experience teams to resolve technical or workflow challenges
• Ensure a smooth transition to Customer Success and Support after go-live

Required qualifications

• Background in accounting or finance
• Experience in accounting, finance, or supporting financial workflows within ERP systems (e.g., NetSuite, SAP, QuickBooks, Sage, Oracle)
• Strong understanding of accounting processes and financial workflows (GL, reporting, close, reconciliations)
• Experience leading software implementations or complex system rollouts
• Comfort working with financial data, system configuration, and data migration
• Strong problem-solving skills with the ability to identify risks early
• Clear communication with finance stakeholders and technical teams
• Ability to manage multiple implementations in a fast-paced environment

About the company

Campfire is a next-gen core accounting platform built for modern mid-market finance teams. The platform replaces outdated legacy ERPs and manual accounting processes with automation-driven solutions.