Student Accounts Specialist

Campus Atlanta, Remote. Posted 19 days ago

The role

The Student Accounts Specialist will process ledger card charges, student billing, and collections. This person will also manage payment plans, account prorations, and coordinate with Financial Aid.

What you will do

Package payment plans and set up automatic emails/texts payment reminders
Post student payments and respond to student inquiries regarding payment plans
Review and post charges after add/drop period
Remind students of delinquent payments and notify Student Success Coaches if a student becomes two months overdue
Notify Student Success Coaches if final payment in quarter has not been paid prior to term end
Work with Financial Aid to ensure packaging is updated for students who have been identified as not funded or underfunded
Work with Financial Aid before new academic year starts for continuing students to identify students that will have new payment plans
Work with SAS II to get payment plans set up
Process student account prorations

Required qualifications

Minimum of 2 years of direct experience of working in the student accounts functional area in a college or university setting
Minimum of 1 year experience working in financial aid
Bachelor's degree in a related field (e.g., finance, accounting, or education)
Detail-oriented with the ability to manage multiple tasks and meet deadlines
Ethical and professional conduct, ensuring confidentiality and privacy of student information
Excellent communication and interpersonal skills to provide clear and concise information to diverse audiences
Experience with Microsoft and Google applications

Nice to have

Relevant certifications or professional development in financial aid administration

Benefits

Medical, dental, and vision insurance
401(k) match
Fertility benefits via Carrot
Hybrid work schedule (Monday & Friday remote; Tuesday-Thursday in-office)
Flexible Time Away + paid holidays
In-office lunches for our Atlanta office
Social events - happy hours, birthday celebrations, holiday parties, & more!

About the company

Campus is a two-year, accredited college where students learn from top professors in live, online classes. The company aims to accelerate the talent of tomorrow and reimagine what college can be.