Technical Account Manager- DACH

The role

Technical Account Managers serve as primary technical advisors for enterprise customers. You will guide technical adoption plans and provide hands-on guidance to maximize business outcomes.

What you will do

• Serve as the primary technical contact and trusted advisor for designated enterprise customers
• Guide the creation and execution of tailored technical adoption plans
• Deliver hands-on technical guidance, best practices, and advisory services
• Identify and remove execution risks through platform and solution health checks
• Facilitate escalation management and advocate for customer needs internally
• Foster collaborative relationships with cross-functional teams
• Spend time on-site with accounts for key milestone interactions as needed

Required qualifications

• At least 3 years of experience as a Technical Account Manager or a directly comparable role in enterprise software
• Hands-on with a high-level programming language such as Java, C#, or Python
• Experience with relevant enterprise software frameworks
• Solid understanding of modern solution architectures and associated paradigms
• Knowledge of DevOps topics especially Kubernetes
• Proven track record of building trusted relationships and providing advisory services
• Ability to synthesize and explain complex issues clearly to varied audiences
• Strategic problem solving competencies
• Willingness and flexibility to spend time on-site with clients up to 50% during busy periods
• Fluency in German

Nice to have

• Experience in enterprise automation, business process management, process orchestration, or robotic process automation
• Relevant industry certifications (AWS Certified Solutions Architect, Azure Solutions Architect Expert, CKAD, CKA, etc.)
• Familiarity with Camunda products

Benefits

• Remote and flexible work with home office budget and co-working space support
• Flexible time off
• Annual Kickoff and team offsites
• Camundi Connection Budgets for meetups and local gatherings
• Access to locally tailored healthcare
• Modern Health for global mental wellbeing
• Live Well Lifestyle Spending Account (LSA)
• Retirement and pension plans
• Life and disability insurance
• Up to $/€/£1,000 per year for self-driven learning
• Equity through Virtual Stock Option Plan (VSOP)

Before you apply

• Camunda may use AI tools to aid the screening of applications and during the interview process

About the company

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems. It is a global, remote-first organization transforming into an AI-first organization.