Technical Program Manager - Implementation

The role

The Technical Program Manager - Implementation serves as the connective tissue between Engineering, Product, and Operations teams. You will break down high-level business objectives into technical milestones and ensure EPD teams align with Operations and Implementation goals.

What you will do

• Lead the planning and execution of large-scale initiatives.
• Create roadmaps, define milestones, and track progress across multiple teams.
• Act as the primary point of contact for Operations teams.
• Translate customer implementation needs into technical requirements.
• Manage the rollout of new features to stakeholders.
• Map and manage complex interdependencies between core infrastructure and customer-facing workflows.
• Identify technical and operational bottlenecks.
• Anticipate bottlenecks and technical risks.
• Facilitate trade-off discussions between speed of delivery and technical debt.
• Provide updates to leadership on program health, resource allocation, and core KPIs.

Required qualifications

• 5+ years of experience in Technical Program Management or a similar role.
• Comfortable in technical environments.
• Understand how APIs, databases, and cloud infrastructure work together.
• Proven track record of managing cross-functional projects from inception to launch.
• Proficiency with project management tools (Jira, Linear, Asana etc.).
• Proficiency with documentation software (Confluence, Notion).
• Strong analytical skills.

Nice to have

• Experience in a fast-paced SaaS environment

Benefits

• Equity

About the company

Candid Health has minimal hierarchy and titles, but has broad ranges of experience represented within roles.