Candidhealth
Payment Posting Specialist
Remote (USA). Posted 10 months ago
The role
You will post payments, adjustments, and denials to patient accounts. You will also identify and resolve ERA gaps and research posting errors.
What you will do
- Post payments, adjustments, and denials from EOBs and ERAs to patient accounts
- Identify, locate, and retrieve remittance information from payer portals, lockboxes, and internal queues
- Ensure all transactions are balanced daily
- Identify and resolve ERA gaps by investigating missing remittances or contacting payers
- Research and correct claims or posting errors
Required qualifications
- Minimum of 2-3 years of experience in medical billing, payment posting, or a similar RCM role
- Proven experience navigating and extracting remittance data from major payer portals
- Demonstrated experience with credit balance resolution and refund processing
- Proficiency with medical billing software and Electronic Health Record (EHR) systems
- Expert-level understanding of EOBs, ERAs, CPT, ICD-10, and standard adjustment/denial codes
- Exceptional data entry speed and accuracy
- Strong analytical and problem-solving skills
- Excellent organizational and time management abilities
- Capable of rolling up your sleeves but can be flexible / resourceful to adapt to the ever changing needs of the business
- Clear and concise communicator
About the company
candidhealth