Technical Program Manager - Platform

The role

You will drive operational strategy alongside engineering and product leadership. You will own the Platform Engineering team's long-term roadmap and operational cadence to maximize engineering velocity and scale infrastructure.

What you will do

• Partner with Platform Engineering, Product Management, and Delivery leaders to translate strategy into roadmaps
• Lead end-to-end planning and risk management for critical platform initiatives
• Align internal metric tracking with external platform touchpoints
• Coordinate infrastructure change rollouts to internal teams and external customer IT partners
• Establish lightweight operational processes across the department
• Optimize project management tools
• Create visibility into project health for stakeholders

Required qualifications

• 5+ years of experience managing complex, cross-functional technical programs within a fast-growing B2B SaaS or platform ecosystem
• 2+ years as the ongoing, embedded TPM for a single platform or infrastructure team
• Proven track record of managing multi-team technical rollouts from concept to completion
• Well-developed philosophies on execution, balancing process with speed and measuring organizational velocity
• Highly data-literate
• Comfortable writing SQL or leveraging modern AI productivity tools to track metrics, diagnose roadblocks, and automate status tracking
• Clear, empathetic communicator able to bridge technical infrastructure concepts and business-facing teams, executives, or client IT departments

Benefits

• Equity
• Employee benefits

About the company

Candid Health has minimal hierarchy and titles, but has broad ranges of experience represented within roles.