Forward Deployed Engineer, East Asia

The role

Forward Deployed Engineers ensure products work in the field for customers. You will embed with federal and enterprise customers to translate mission needs into software and prototype integrations.

What you will do

• Own technical delivery of products into federal, national security, and enterprise environments
• Embed with customer teams to understand workflows, threat models, and constraints
• Configure, integrate, and tune mobile core capabilities
• Lead customer exercises, pilots, and demonstrations
• Provide direct technical support during live operations and incidents
• Write production-grade code for integrations, tooling, and one-off capabilities
• Prototype new product features in the field
• Translate customer mission requirements into engineering asks
• Advocate internally for customer priorities using deployment data and operator quotes
• Partner with Business Development and Solutions Architects on captures and pilots

Required qualifications

• 2+ years of experience in a software engineering or forward deployed engineering role
• Fluency in Mandarin Chinese (spoken and written)
• Based in (or willing to relocate to) the Asia-Pacific region
• Technical competency to code, debug networking issues, and reason about systems-level tradeoffs
• Ability to scope ambiguous problems and make prioritization calls
• Excellent written and verbal communication
• High ownership and resourcefulness
• Ability to engage directly with customers to scope and deliver technical requirements
• Willingness to travel up to 50% to customer sites, military installations, and partner locations

Nice to have

• Background in mobile networks, telecom, networking infrastructure, or cybersecurity
• U.S. citizenship and eligibility for a U.S. Top Secret security clearance (active TS strongly preferred)
• Prior military service, government civilian experience, or roles involving communications, signals, cyber, or intelligence
• Experience in a hands-on technical role with significant customer facing responsibilities
• Experience as an early engineer or operator at a high-growth startup
• Experience teaching, mentoring, or onboarding technical teammates
• Track record of taking field-driven feature work into a core product roadmap

Benefits

• Competitive compensation geo-adjusted based on location
• Meaningful equity
• 401(k) match
• 100% coverage of medical, dental, and vision premiums for you and your dependents
• 12 weeks paid parental leave
• Stipends for family-forming needs
• Stipends for gender-affirming care
• Unlimited PTO
• Relocation and moving assistance if needed

About the company

Cape is America’s privacy-first mobile carrier. They built their own network from scratch to provide secure mobile services to consumers, businesses, and government agencies.