Business and Revenue Operations

The role

You will build and scale the operational infrastructure behind Cara's growth engine. You will work across Sales, Customer Success, Finance, Legal, and Leadership to manage deals from initial opportunity through contracting and expansion.

What you will do

• Own and improve quote-to-cash processes across quoting, contracting, billing, renewals, and expansions
• Build and maintain reporting across pipeline, ARR, renewals, expansion, and revenue performance
• Support revenue forecasting, billing reconciliation, budgeting, and company planning
• Improve data quality, automation, and process consistency across HubSpot, billing systems, and related tools
• Coordinate bookkeeping and audit readiness with external specialists
• Run selected cross-functional initiatives where financial analysis and judgment are central to decision-making

Required qualifications

• 2+ years of experience in revenue operations, business operations, strategic finance, or a related role
• Experience working in a high-growth B2B SaaS or AI technology company
• Strong understanding of recurring revenue models, quote-to-cash workflows, and SaaS metrics such as ARR, renewals, and expansion
• Advanced Excel or Google Sheets skills
• Experience building reliable financial models, forecasts, and operating dashboards
• Experience with HubSpot, billing platforms, or similar business systems
• Exceptional analytical ability
• Attention to detail
• A builder mindset

About the company

Cara is a domain-specific AI platform purpose-built for insurance. It is a modular system that enables agencies, brokerages, and wholesalers to automate servicing, accelerate sales, and scale operations with a 24/7 digital workforce.