Program Manager, Bank Partnerships

The role

You will own the day-to-day relationship with issuing bank partners and run new card programs from signed deal to live launch. You will build trackers, reporting rhythms, and governance cadences while sitting on the Compliance team.

What you will do

• Own the day-to-day relationship with issuing bank partners as their primary point of contact
• Write status packages, launch trackers, diligence responses, and partner correspondence
• Communicate risks and timeline changes to bank partners accurately and early
• Run new program launches end to end by coordinating Compliance, Legal, Product, Engineering, and Operations
• Build and run the governance cadence with each partner
• Maintain the obligations tracker for each bank agreement
• Translate internal workstreams into partner-ready updates
• Support due diligence and onboarding for new bank and brand partners
• Support examination and audit requests from bank partners

Required qualifications

• 10+ years in program management, partnerships, or account management at a bank, fintech, payments company, or other regulated financial services company
• Experience sitting across from a bank or a regulator as the person responsible for a program, deliverable, or response
• Ability to manage complex, multi-stakeholder relationships across compliance, legal, product, and engineering
• Strong writing skills to produce clear, accurate, partner-ready documents
• Bias toward early communication
• Comfort operating in ambiguity and building process

Nice to have

• Experience with card issuing, co-branded credit card programs, or working directly with issuing or sponsor banks
• Familiarity with regulatory considerations like third-party risk management and program governance
• Experience launching a new financial product from contract signing through go-live
• Technical program management background

Benefits

• Meaningful Start-up equity
• 100% health, vision & dental primary coverage
• 75% health, vision & dental dependent coverage
• Catered lunches
• $250/month Commuter benefit
• Parental leave
• Team building events & happy hours
• Flexible PTO with a minimum of 15 days off per year
• Apple equipment
• 401k plan

About the company

Cardless builds infrastructure for companies to design, build, and launch financial products. The company provides APIs and components for branded financial products while handling lending, compliance, and operations.