Health Advocate (Remote 1099, RN experience required)

The role

Health Advocates serve as frontline support for seniors navigating social and clinical situations. You will address social determinants of health, coordinate care, and help patients manage chronic conditions.

What you will do

• Guide patients through the system and translate medical complexity into plain language
• Coordinate care across providers and demystify insurance paperwork
• Partner with physicians on individualized care plans addressing medical and social needs
• Identify and solve barriers like denied claims, missed referrals, or unaffordable medication
• Lead difficult conversations with empathy and firm boundaries
• Coach patients on health literacy and self-management
• Share frontline learnings to improve the advocacy model and tools

Required qualifications

• Active Registered Nurse (RN) license in good standing
• Must be based in the United States
• Deep understanding of SDOH
• Experience working with diverse, vulnerable patient populations
• Exceptional active listening and interpersonal skills
• Strong administrative abilities
• Clear communication
• Comfortable learning a new EHR
• Comfortable adopting AI tools
• Ability to pick up evolving operational processes quickly
• Resilience, persistence, and creativity

Nice to have

• Background in community health
• Background in health coaching
• Experience with Medicare populations
• Fluency in Spanish or other languages

About the company

Careway is building an advocacy-first telehealth platform to help seniors overcome complex health and social challenges. Their mission is to maximize senior independence and improve long-term well-being.