Carwow

Senior Salesforce Admin

London, Remote. Posted 2 months ago

The role

You will lead the end-to-end delivery of Salesforce initiatives for Sales, Customer Experience, and Operations teams. You will manage the configuration of Sales Cloud and Service Cloud to ensure Salesforce is a single source of truth.

What you will do

  • Drive the intake, analysis, and execution of Salesforce change requests
  • Act as point of contact for complex platform issues
  • Lead the full lifecycle of enhancements including scope, design, build, test, and deploy
  • Own the configuration of Sales Cloud and/or Service Cloud
  • Manage technical debt and ensure platform scalability
  • Lead implementation and optimisation of integrations
  • Lead training sessions and create enablement materials
  • Partner with admins, analysts, and developers to deliver cross-functional features
  • Create and maintain reports, dashboards, and list views
  • Support UAT, bug resolution, and user onboarding

Required qualifications

  • 5+ years of Salesforce administrator experience
  • Strong hands-on knowledge of Flows and declarative tools
  • Understand how to balance technical debt, speed, and clean design
  • Experience working in agile environments using tools like Asana
  • Good understanding of process automation tools like Flows and Validation Rules
  • Ability to create reports, dashboards, and list views
  • Salesforce Administrator Certification or equivalent hands-on credibility

Nice to have

  • Work closely with AI/automation and Ops teams
  • Experience in a development capacity, including working with Apex and Lightning Web Components (LWC)
  • Experience supporting Salesforce integrations with other business systems
  • Additional certifications such as Advanced Administrator and Platform App Builder

Benefits

  • Hybrid working (2 days working from home)
  • Competitive salary
  • Matched pension contributions
  • Share options
  • Bupa Private medical and dental insurance
  • Eyecare vouchers
  • Life Assurance
  • Monthly coaching sessions with Spill
  • Enhanced holiday package, plus Bank Holidays
  • 28 days annual leave
  • 1 day for your wedding
  • 1 day off when you move house

Before you apply

  • Introductory call with our Talent team
  • Technical Interview with the Hiring Manager
  • Case study Interview
  • Values Interview

About the company

carwow is an online car-changing destination that combines technology, media and deep automotive expertise. It has grown to become one of the largest online car-changing destinations in Europe.