Account Manager - Manchester

The role

You will manage a portfolio of dealer partners to enhance their performance on the Carwow platform. This involves building client relationships, providing performance analysis, and leading dealership onboarding.

What you will do

• Become an expert on brands and their performance on the Carwow platform.
• Maintain regular and proactive communication with clients through phone and video calls.
• Provide performance analysis and recommend process improvements to dealer partners.
• Lead onboarding and training of new dealerships.
• Take ownership of portfolio performance and upsell additional products and services.
• Collaborate with the field based Partner Success team.

Required qualifications

• Excellent communication skills.
• Ability to foster connections through phone calls and in-person client meetings.
• Consultative and creative problem solver.
• Ability to identify growth opportunities and upsell products and services.
• Self-motivated, proactive, and results-driven.
• Ability to prioritise high-impact tasks and manage stakeholder expectations.
• Collaborative team player.
• Adaptable and resilient in a fast-paced environment.
• Proficient in handling and analysing basic data using Excel/Google sheets.

Nice to have

• Familiarity with digital marketing

Benefits

• Hybrid working
• Competitive salary
• Matched pension contributions
• Share options
• Vitality Private Healthcare
• Eyecare vouchers
• Life Assurance
• Monthly coaching sessions with Spill
• Enhanced holiday package plus Bank Holidays
• 28 days annual leave
• 1 day for your wedding
• 1 day off when you move house

About the company

Carwow is an online car-changing destination that combines technology, media and automotive expertise. It includes Autovia, creators of AutoExpress and Evo magazines.