Junior Brand Account Manager (m/w/d)

The role

You will work directly with dealer and brand partners to contribute to their long-term business success. You will build relationships through phone and written contact, support onboarding, and analyze partner metrics to provide recommendations.

What you will do

• Build and expand sustainable business relationships with dealer partners through regular telephone and written contact
• Accompany and support new dealer partners during onboarding and platform usage
• Work closely with commercial teams
• Analyze partner dealer metrics
• Independently derive concrete recommendations for action to increase success on the platform
• Contribute to making Carwow better and more efficient through involvement in new and ongoing projects including AI-supported processes

Required qualifications

• 1-3 years experience in Customer Service, Account Management, Sales Support, Business Development, Customer Success, or through internships and initial contact in customer-oriented environments
• Interest in the automotive industry or scale-up companies
• Confident handling of numbers and data
• Communication strength in German and English

Nice to have

• First experience with SaaS products, marketplaces, or in the B2B sector

Benefits

• Innovative, diverse and relaxed working environment in the heart of Munich
• Best espresso in town, free drinks and healthy muesli & fruit
• Competitive salary package
• 28 vacation days increasing up to 35 days with seniority, plus special leave for moving, weddings and more
• Hybrid working (option for 3 days office, 2 days home office)
• 550 Euro budget for home office equipment
• Company pension scheme subsidy
• Discounted Urban Sports Club membership
• Honest work-life balance

Before you apply

• Talent Screen (telephone) with recruiting team
• Video Interview (online) with department
• Case Study (on site) with department
• Final Values & Team Fit (on site or online)

About the company

Carwow is one of the largest online marketplaces for car changes in Europe. They use a combination of technology, media, and automotive knowledge to change how people buy, sell, advertise, and lease cars.