Senior Salesforce Admin

The role

You will lead the end-to-end delivery of Salesforce initiatives for Sales, Customer Experience, and Operations teams. You will manage the configuration of Sales Cloud and Service Cloud to scale internal platforms and processes.

What you will do

• Drive the intake, analysis, and execution of Salesforce change requests
• Act as point of contact for complex platform issues
• Lead the full lifecycle of enhancements including scope, design, build, test, and deploy
• Own the configuration of Sales Cloud and/or Service Cloud
• Manage technical debt and ensure platform scalability
• Lead implementation and optimisation of integrations
• Lead training sessions and create enablement materials
• Partner with admins, analysts, and developers to deliver cross-functional features
• Create and maintain reports, dashboards, and list views
• Support UAT, bug resolution, and user onboarding

Required qualifications

• 5+ years of Salesforce administrator experience
• Strong hands-on knowledge of Flows and declarative tools
• Understand how to balance technical debt, speed, and clean design
• Experience working in agile environments using tools like Asana
• Good understanding of process automation tools like Flows and Validation Rules
• Ability to create reports, dashboards, and list views
• Salesforce Administrator Certification or equivalent hands-on credibility

Nice to have

• Work closely with AI/automation and Ops teams to streamline workflows
• Experience in a development capacity, including working with Apex and Lightning Web Components (LWC)
• Experience supporting Salesforce integrations with other business systems
• Additional certifications such as Advanced Administrator and Platform App Builder

Benefits

• Hybrid working (2 days working from home)
• Competitive salary
• Matched pension contributions
• Share options
• Bupa Private medical and dental insurance
• Eyecare vouchers
• Life Assurance
• Monthly coaching sessions with Spill
• Enhanced holiday package, plus Bank Holidays
• 28 days annual leave
• 1 day for your wedding
• 1 day off when you move house

Before you apply

• Introductory call with our Talent team
• Technical Interview with the Hiring Manager
• Case study Interview
• Values Interview

About the company

carwow is an online car-changing destination that combines technology, media and deep automotive expertise. It has grown to become one of the largest online car-changing destinations in Europe.