Home Helper (Los Angeles)

The role

You will help members take care of their homes. Tasks include home inventory visits with 3D scans, routine upkeep, light cleaning, errands and light outdoor work.

What you will do

• Conduct in-home inventory visits, solo or in a two-person team for larger homes
• Document appliances, electronics, lighting, paint, safety systems, utilities and other home features in the Vendor app
• Use a Matterport camera to capture 3D scans and floor plans
• Walk through the home with the member to learn its history and known issues
• Replace air filters, swap light bulbs, change smoke and CO detector batteries, and clean vents
• Do light, task-specific cleaning such as dusting, removing cobwebs and wiping fixtures
• Break down boxes, clear packaging, and haul trash, recycling and bins
• Help with light outdoor work such as raking leaves and sweeping patios and walkways
• Assemble simple furniture and complete minor setup tasks
• Handle package pickups, returns, donations and drop-offs for members

Required qualifications

• Excellent communication and interpersonal skills with a friendly, service-oriented approach
• Comfortable using basic hand tools and completing simple assembly, setup and upkeep tasks
• Detail-oriented and organized, able to follow structured workflows and checklists
• Comfortable working independently in members' homes with professionalism and discretion
• Resourceful, dependable and willing to take on a wide variety of household tasks
• Ability to lift and carry equipment and boxes, move through multi-level homes, climb a step ladder, and work outdoors
• Tech-savvy: comfortable using apps, iPad, smartphone camera and Bluetooth-connected tools
• Reliable personal vehicle, valid driver's license, and proof of auto insurance
• Able to complete a background check

Nice to have

• Experience in hospitality, property management, home organizing, house-sitting, moving, or another customer-facing field service role
• Experience with Matterport or other 3D scanning or real estate photography
• A basic understanding of how homes work, such as HVAC filters, water shutoffs and breaker panels

Benefits

• Professional equipment and app access provided
• Completely flexible hours
• Opportunities to grow with a fast-moving startup

Before you apply

• Must complete a background check
• Must have a reliable personal vehicle, valid driver's license, and proof of auto insurance

About the company

Casa is building autonomous home care, combining a digital understanding of each home with people who service it. Founded by some of Uber's earliest employees.