Home Services Specialist (San Jose)

The role

You will onboard new members by capturing home details and creating digital profiles. You will also support members with package pickups, home checkups, and household projects.

What you will do

• Represent Casa with professionalism, courtesy, and discretion
• Conduct detailed, room-by-room inventories of residential homes
• Use a camera to create 3D scans and floor plans
• Speak with homeowners to gather context, vendors, and preferences
• Handle package pickups, returns, donations, and drop-offs
• Support members with general household tasks, home checkups, and other projects
• Travel between member homes throughout your area

Required qualifications

• Experience in one or more of the following: home services, concierge, logistics, facilities, high-end customer service, or related fields
• Excellent communication and interpersonal skills
• Detail-oriented, organized, and able to follow structured workflows
• Comfortable working in others’ homes with professionalism and discretion
• Ability to lift and carry equipment, move through multi-level homes, and perform hands-on tasks
• Must have a reliable personal vehicle, valid driver’s license, and proof of insurance
• Tech-savvy: comfortable using apps, iPad, smartphone camera, Bluetooth-connected tools

Benefits

• Professional equipment, training, and app access provided
• Opportunities to grow with a fast-moving startup

About the company

Casa is building the future of autonomous home care. Founded by some of Uber's earliest employees, they bring technical and operational expertise to transform the homeownership experience.