Centerfield

Senior Sales Leader

Portmore, Jamaica. Posted 7 months ago

The role

The Contract Senior Sales Leader will provide leadership, guidance, and direction to a team to grow a direct marketing and telemarketing business. This role involves driving sales team managers to meet SLAs and analyzing reports to meet target goals.

What you will do

  • Drive sales team managers to maximize sales to meet and exceed company SLAs.
  • Provide strategic planning and direction.
  • Execute agreed strategies.
  • Provide leadership and manage direct reports.
  • Analyze reports and make specific recommendations to meet or exceed target goals.
  • Keep controllable costs within desired levels.
  • Meet or exceed Sales Volume Targets.
  • Manage and control controllable costs such as labor costs and efficiency.

Required qualifications

  • Minimum 5 years of management experience in a call center environment.
  • 3-4 years of telesales experience.
  • Ability to analyze data and reports.
  • Knowledge and/or experience with call center technologies.
  • Proficiency with Microsoft Office Suite.
  • Excellent organizational, written, and oral communication skills.
  • Must have flexible availability to work any day and any hour of the week.

Nice to have

  • A bachelor's degree in management or related field is an asset.

About the company

Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for leading brands. The company is headquartered in Silicon Beach.