Industrial Relations Investigator (full-time)

The role

The Industrial Relations Investigator coordinates the Industrial Relations Program to promote good labor practices and harmonious relations. This person investigates disciplinary matters, manages grievances, and conducts investigatory interviews.

What you will do

• Investigate and manage all disciplinary matters escalated to the Human Resources Department.
• Conduct investigatory interviews.
• Create an Investigation report for all disciplinary hearings.
• Provide representation for the company during disciplinary matters as may be required.
• Help to identify and proactively resolve issues within the company.
• Investigate and manage grievances reports/cases.
• Monitor the HR Grievance distro on a day-to-day basis.
• Attending meetings and workshops as required.
• Develop and implement ideas that will effectively enhance disciplinary and investigatory processes.
• Identify gaps in the disciplinary management process and escalate to the HR Manager and Business Partner.

Required qualifications

• BSc. Human Resources Management or its equivalent
• A minimum of 3+ years’ experience in an HRM/IR capacity
• Excellent knowledge of the staff orders
• Good knowledge of the labor laws and Industrial Relations practices
• Computer literate in Microsoft Office Suite including Word, Excel, PowerPoint
• Excellent written and oral communication skills
• Ability to conduct investigations and produce reports accordingly
• Excellent interpersonal skills
• Good negotiation skills
• Excellent conflict management skills
• Excellent time management, planning and organizing skills
• Good presentation skills

Nice to have

• Specialized training in industrial relations is ideal

Before you apply

• Interviews will take place after resumes have been screened for the minimum requirements.

About the company

Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for leading brands. The company is headquartered in Silicon Beach.