Sales Leader

The role

This leader will manage up to 20 team members handling inbound contacts from home and business services. The role involves coaching employees and ensuring team members meet operational standards.

What you will do

• Responsible for up to 20 team members handling inbound contacts including phone calls, sales leads, and web orders.
• Ensure team members are meeting or exceeding operational standards.
• Maintain customer telephone sales and service levels.
• Coach and develop employees by making business driven decisions.
• Deliver feedback to team members.
• Handle administrative responsibilities.

Required qualifications

• Proven ability to drive results and ensure employee engagement and development.
• Strong presentation, organizational, and communication skills.
• Minimum of one (1) year prior sales leadership/supervisory experience.
• Ability to understand, implement, and enforce policies and procedures.
• Ability to work well under pressure.

Nice to have

• Fun-nature, enthusiastic, and motivational personality
• Prior contact center experience, preferably in an inbound and/or sales setting

About the company

Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for leading brands. The company is headquartered in Silicon Beach.