Senior Manager, Production & Fleet Operations

The role

This leader will manage the day-to-day operational health of Cerebras-managed production infrastructure. You will establish operational processes, fleet monitoring, and restoration procedures to ensure infrastructure is safely and efficiently returned to service.

What you will do

• Own day-to-day operational health of Cerebras-managed production infrastructure.
• Establish consistent operational processes across clusters, sites, and operating environments.
• Maintain visibility into production state, degradation, outages, maintenance, and availability.
• Establish fleet monitoring, alert response, triage, escalation, and restoration processes.
• Develop 24x7 operational coverage as fleet requirements evolve.
• Develop and mature the Cerebras Fleet Operations/NOC capability.
• Dispatch and prioritize SiteOps/DC Ops activities based on production impact.
• Manage the operational workflow for failed Cerebras systems and components.
• Coordinate planned maintenance across various teams and partners.
• Identify high-frequency operational activities suitable for automation.

Required qualifications

• 8+ years of experience in infrastructure operations, cloud operations, fleet operations, SRE, HPC operations, data center operations, or similar technical environments.
• 3+ years leading technical operations teams.
• Experience operating complex, highly available production infrastructure.
• Strong understanding of monitoring, telemetry, incident response, maintenance, hardware troubleshooting, and service restoration.
• Experience coordinating work between centralized operations and onsite technical teams.
• Strong infrastructure troubleshooting and operational judgment.
• Demonstrated ability to establish repeatable processes in rapidly evolving environments.
• Strong cross-functional leadership and communication skills.
• Demonstrated focus on automation and reduction of operational toil.

Nice to have

• AI/HPC, large-scale compute, accelerator, cloud, or distributed infrastructure experience.
• Experience with hardware-intensive production environments.
• Experience building or operating NOC/Fleet Operations capabilities.
• Experience managing hardware repair/RMA processes.
• Experience operating geographically distributed infrastructure.

Benefits

• Build a breakthrough AI platform beyond the constraints of the GPU.
• Publish and open source cutting-edge AI research.
• Work on one of the fastest AI supercomputers in the world.
• Job stability with startup vitality.
• Simple, non-corporate work culture that respects individual beliefs.

About the company

Cerebras Systems builds the world's largest AI chip. The company works with leading model labs, global enterprises, and cutting-edge AI-native startups.