Cluster Datacenter Manager

The role

This leader manages technicians, engineers, and contractors responsible for the health, availability, and maintenance of high-performance compute and network infrastructure. The role involves leading compute infrastructure operations and operational reliability across multiple data center sites.

What you will do

• Own day-to-day operational health and service readiness of compute clusters and network infrastructure.
• Lead hardware incident triage, fault isolation, and component replacement.
• Use monitoring, telemetry, and logs to coordinate recovery and verify service restoration.
• Oversee preventive maintenance, firmware changes, and spare parts readiness.
• Partner with engineering teams on root cause analysis and corrective actions.
• Lead physical-layer troubleshooting of fiber and copper links.
• Ensure structured cabling, fiber routing, and documentation are maintained.
• Own physical asset accountability from receiving through disposition.
• Enforce secure handling of data-bearing devices and chain of custody.
• Lead, coach, and evaluate technicians, engineers, and contractor resources.

Required qualifications

• 10+ years of experience in data center, compute infrastructure, server operations or related technical operations
• 5+ years leading technical teams
• Experience managing multi-site operations or complex data center environments with 24/7 production support expectations
• Strong hands-on foundation in server hardware, rack infrastructure, hardware diagnostics, break/fix and systems health monitoring
• Working understanding of data center network topology and physical connectivity, including Ethernet, fiber optics, transceivers and structured cabling troubleshooting
• Experience with asset management, data-bearing media security, chain of custody and controlled equipment movement
• Experience leading incidents, change control, technical escalations, vendor coordination and deployment-to-operations handovers
• Ability to interpret facility power and cooling dependencies
• Clear communication and sound technical judgment
• Experience developing technicians and engineers

Nice to have

• Experience supporting large compute clusters or high-density server environments
• Exposure to direct liquid cooling, CDU operations, thermal telemetry and the relationship between cooling performance and system health
• Familiarity with Linux-based troubleshooting, BMC/IPMI or equivalent out-of-band management, server logs and hardware telemetry
• Experience using fiber inspection and testing tools, network test equipment and disciplined physical-layer troubleshooting procedures
• Experience with Grafana, Prometheus, PagerDuty, Jira, DCIM/BMS or equivalent monitoring and workflow tools
• Knowledge of customer security requirements, colocation operating models, SLAs and relevant compliance controls

About the company

Cerebras Systems builds the world's largest AI chip. The company works with leading model labs, global enterprises, and cutting-edge AI-native startups.