Solutions Architect

The role

This person will provide technical leadership and guidance to customers, prospects, and partners. They will design, deploy, and tune Chainalysis products to ensure customer adoption and value.

What you will do

• Partner with the Sales team as the technical lead for discovery, demonstrations, and proofs of value
• Design customer-specific solutions for deployment and integration of Chainalysis products
• Own the post-sale customer experience by configuring, deploying, and tuning products
• Drive sustained adoption and measurable value through onboarding and monitoring usage
• Map customer workflows to capabilities across the product suite
• Investigate using Chainalysis tooling to surface actionable insights
• Resolve technical, compliance, analytical, and operational questions directly
• Communicate and translate complex technical requirements to Product and Engineering teams
• Act as a trusted technical advisor to identify business opportunities

Required qualifications

• Worked in or directly with banks, cryptocurrency exchanges, payment processors, and blockchain developers
• Practical understanding of compliance, investigative, and risk workflows
• Practitioner experience in investigations, compliance, fraud, risk, or security
• Technical generalist background
• Comfortable with REST API integrations
• Familiar with how data is structured in SQL
• Experience of account or customer management for an enterprise SaaS business
• Commercial awareness and partnering with sales counterparts on renewals and expansion
• Ability to communicate clearly with both technical and executive audiences
• Curiosity, fast learning, and motivation to solve difficult customer problems
• Collaborative approach and generosity with knowledge
• Fluency in English

Nice to have

• Financial compliance and anti-money laundering obligations
• Proficiency in Python, REST API integrations, and SQL databases
• Hands-on use of AI tooling to improve delivery quality or speed
• Experience handling sensitive data and proprietary methods

About the company

Chainalysis is a blockchain data platform that connects the movement of digital assets to real-world services. The company uses blockchain data and AI to help organizations investigate illicit activity and manage risk exposure.