Senior Deal Desk Analyst

The role

This person will support Sales teams in structuring, pricing, and quoting complex commercial deals. They will partner with cross-functional teams to resolve commercial requirements and improve sales processes.

What you will do

• Support Sales teams in structuring, pricing, and quoting complex commercial deals.
• Review deal requests and analyze pricing and discounts.
• Present recommendations to business approvers.
• Provide guidance on negotiations, contract objections, and alternative deal structures.
• Serve as a key point of contact for Sales on deal pricing and quoting.
• Troubleshoot complex quoting challenges in Salesforce CPQ.
• Partner with Legal, Product, Finance, and Revenue Operations to resolve commercial requirements.
• Identify and deliver process improvements for Salesforce workflows and system automation.
• Develop expertise in licensing, subscription, and pricing models.
• Provide strategic deal-structuring guidance for consumption-based pricing models.

Required qualifications

• 5 years of experience in Deal Desk or a related function.
• Proven experience structuring and reviewing complex SaaS transactions in a fast-growing, multinational company.
• Experience with Salesforce CRM and Salesforce CPQ, or similar quoting systems.
• Strong analytical skills, including pricing, discount, and commercial analysis.
• A solid understanding of Quote to Order processes within the Lead to Cash lifecycle.
• Experience partnering cross-functionally with Sales, Revenue Operations, Finance, Legal, Product, or other business teams.
• Strong judgment and communication skills.
• Ability to work independently in a fast-paced environment and respond calmly to high-pressure requests.
• Strong organizational and workload-management skills.
• A proactive approach to improving processes and systems.
• English: Native or equivalent professional fluency.
• Spanish: Required.

Nice to have

• Portuguese
• Supporting sales to crypto exchanges, fintech companies, or payment providers, particularly under consumption-based pricing models.
• Working with both SaaS and on-premise commercial models.
• Developing pricing frameworks, approval processes, or scalable Deal Desk operations.
• Knowledge of revenue recognition principles, including GAAP and ASC 606.
• Supporting Sales teams across multiple regions and cultures.
• Working with a consumption-based CPQ platform.
• Partnering with IT or Business Systems teams on Salesforce enhancements and automation.

About the company

Chainalysis is a blockchain data platform that connects the movement of digital assets to real-world services. The company uses blockchain data and AI to help organizations investigate illicit activity and manage risk exposure.