Program Manager, Care Operations

The role

The Program Manager will execute and scale AI-enabled cardiovascular care programs. This role translates clinical protocols into workflows and coordinates across Clinical, Product, and Care Delivery Operations.

What you will do

• Own end-to-end execution of care programs from workflow documentation to go-live tracking to post-launch iteration.
• Coordinate across Clinical, Product, Engineering, and Care Delivery Operations to keep programs on track.
• Manage program timelines, deliverables, and status tracking for active care contracts and attributed populations.
• Serve as a consistent point of contact for cross-functional stakeholders.
• Translate clinical protocols and product capabilities into operational workflows.
• Build and maintain SOPs, playbooks, and training materials.
• Identify workflow gaps, unclear handoffs, and missing infrastructure.
• Partner with the Associate Director, Care Management on workflow and SOP documentation.
• Partner with Product and Engineering to integrate AI tools into care workflows.
• Support configuration, testing, and rollout of new tools or workflow changes.

Required qualifications

• 4-8 years of experience in healthcare operations, program management, or an adjacent field.
• Demonstrated ability to create structure in ambiguous environments.
• Strong process documentation skills.
• Experience working with care management platforms, AI-enabled tools, or operational technology in healthcare.
• Analytical and data-driven.
• Clear, direct communicator.

Nice to have

• Value-based care, population health, or managed care experience preferred.

Before you apply

• You must be authorized to work in the US without sponsorship.

About the company

Chamber is rebuilding the system for cardiology to create a world where outcomes define success. They partner with independent cardiologists to help them lead population health efforts using technology, data, and operational tools.