Technical Program Manager, Product Experience

The role

You will partner with the Chief Product Officer to ensure core development engines run seamlessly. You will manage cross-functional dependencies, optimize roadmaps, and solve complex technical or operational problems.

What you will do

• Own end-to-end execution of major initiatives under the CPO's umbrella.
• Manage cross-functional dependencies across product, design, and engineering teams.
• Attend weekly core team meetings and capture technical notes.
• Synthesize action items and chase down owners for follow-through.
• Design and implement lightweight, scalable processes for the software development life cycle.
• Bridge the gap between creative design concepts and technical implementation.
• Solve ambiguous, complex technical or operational problems.
• Leverage AI tools to optimize team workflows and explore agentic workflows.

Required qualifications

• Strong background in technical program management, product management, or an intensive technical operations role.
• Experience navigating fast-moving tech roadmaps.
• Ability to pivot from deep-dive technical alignment to high-level roadmap prioritization.
• Excellent synthesis and direct communication skills.
• Fascination with artificial intelligence and eagerness to experiment with cutting-edge tools.

Nice to have

• Experience enabling product/design teams to become AI-ready

About the company

Character.AI empowers people to connect, learn and tell stories through interactive entertainment. The platform lets users engage with tens of millions of characters and has achieved unicorn status.