Epic Tapestry Applications Manager

The role

The Epic Tapestry Applications Manager provides leadership and oversight for the Epic Tapestry application team. This person supports the design, implementation, optimization, and maintenance of health plan and managed care functionality within Epic.

What you will do

• Lead and manage the Epic Tapestry applications team, including analysts, consultants, and other supporting resources.
• Provide oversight across Epic Tapestry functionality, including Managed Care Administration, Utilization Management, Contracts, Membership, Benefits, Provider Management, and related workflows.
• Partner with operational and IT leadership to establish priorities, application strategy, and project roadmaps.
• Oversee application design, configuration, testing, implementation, upgrades, optimization, and production support.
• Ensure Epic build and workflows follow organizational standards, Epic best practices, and established governance processes.
• Manage application-related projects, including scope, timelines, resource assignments, risks, dependencies, and deliverables.
• Mentor and develop Epic analysts while providing guidance on complex build, workflow, and troubleshooting issues.
• Coordinate with other Epic application teams and technical groups to manage cross-application dependencies and integrations.
• Partner with health plan, managed care, utilization management, contracting, claims, and provider operations stakeholders to translate business requirements into effective Epic solutions.
• Lead issue escalation and resolution for high-priority application and operational concerns.

Required qualifications

• 5+ years of Epic application experience, with significant experience supporting Epic Tapestry.
• Strong knowledge of managed care, payer, health plan, utilization management, provider, membership, benefits, and/or claims-related workflows.
• Experience leading Epic implementations, upgrades, optimization initiatives, or major application projects.
• Strong understanding of Epic governance, change control, testing, release management, and production support processes.

Nice to have

• Bachelor's degree in Information Technology, Healthcare Administration, Business, or a related field
• Previous experience managing or leading an Epic application team

About the company

Chartis works with more than 1,900 organizations annually to develop and activate transformative strategies, operating models, and organizational enterprises. Their family of brands is 100% focused on healthcare.