Tax Support Specialist

The role

You will own a portfolio of federal, state, and local tax agencies end-to-end. You will handle notice resolution, agency communication, and tax account reconciliation to support partners.

What you will do

• Own a defined set of federal, state, and local tax agencies end-to-end
• Handle notice resolution, correspondence, corrections, and ongoing compliance
• Act as the direct point of contact with agencies via phone and process navigation
• Communicate directly with partners regarding notices or tax accounts
• Balance and reconcile tax accounts within your agency portfolio
• Manage a queue of tax issues across agencies
• Identify systemic issues from patterns in your portfolio

Required qualifications

• 3–5 years of experience in payroll tax, tax operations, compliance, or notice resolution
• Meaningful exposure to both agency communication and operational/filing work
• Comfort on the phone with tax agencies and in writing to partners
• Experience with federal (IRS/SSA), state, and local agencies
• Ability to research and navigate unfamiliar agencies
• Organized and methodical

Nice to have

• Curiosity for the edge cases

Benefits

• Ample opportunities to attend team offsites, events, and hackathons
• Annual 3-day company retreat
• Meals on Tuesdays and Thursdays for in-office and hybrid employees
• Regular happy hours, game nights, and other in-person events

Before you apply

• Check participates in E-Verify
• Will provide the federal government with Form I-9 information to confirm authorization to work in the U.S.

About the company

Check is the payroll engine behind platforms businesses rely on. They are the inventors of embedded payroll and aim to make paying people simple.