Analyst I, Payments Engineering Operations

The role

This person will ensure the reliability and efficiency of payment flows by bridging technical engineering and operational excellence. They will use data, programming, and automation to optimize core systems and monitor payment health.

What you will do

• Investigate and remediate transactional failures through daily health checks.
• Monitor real-time payment alerts and triage performance degradations.
• Maintain and update Standard Operating Procedures (SOPs).
• Prepare and submit reporting for Card Schemes like Visa and Mastercard.
• Reconcile internal transaction records against scheme reports using data.
• Monitor scheme-mandated KPIs and reporting deadlines.
• Write and optimize SQL queries to extract insights from large datasets.
• Identify repetitive manual tasks and use AI tools or scripting to automate them.
• Refine and update internal monitoring and alerting workflows.
• Act as a technical bridge to solve minor bugs or configuration issues.

Required qualifications

• Bachelor’s degree in Computer Science, Finance, Engineering, or a related field.
• 2+ years of experience in an operations support or payments-focused role.
• Proficiency in SQL (data extraction and analysis).
• Familiarity with AI tools for task optimization and productivity.
• Embody values by being Fundamentally Positive and acting as an Owner.

Nice to have

• Experience with automation tools or basic scripting (Python/JS is a plus).

Benefits

• Hybrid working model with three days per week in the office

About the company

Checkout.com enables over 10 billion transactions yearly for more than one billion global shoppers. The company has 20 offices across six continents with London as its HQ.