Checkout.Com

Senior Analyst, Process Architect

London, Remote. Posted 2 months ago

The role

You will convert complex products and payment capabilities into scalable, controlled, customer-focused operations. You will design end-to-end workflows by translating product and regulatory requirements and establishing controls. You will initially establish operational foundations for new digital-asset and stablecoin capabilities.

What you will do

  • Lead end-to-end process design and redesigns for new product launches across operational functions.
  • Translate product, regulatory, and technical requirements into actionable processes, controls, and handoffs.
  • Apply crypto, blockchain, and fintech knowledge to build safe, scalable, and compliant operations.
  • Structure ambiguous problems, identify risks, and align cross-functional stakeholders.
  • Establish governance, metrics, controls, and automated workflows using AI and modern tooling.

Required qualifications

  • Strong background in digital assets, crypto (specifically stablecoin), blockchain technology, and implementing regulated payment capabilities.
  • Hands-on experience leveraging AI tools, agents, and automation to transform operational processes into scalable workflows.
  • 3+ years in process design or operational excellence driving transformation in fintech.
  • Demonstrated ability to apply structured process methodologies (e.g. Lean Six Sigma) to solve complex, ambiguous problems.
  • Proven ability to work across multiple operational functions (e.g. Risk, Compliance, and Merchant servicing).
  • Strong analytical skills with the ability to align cross-functional teams without direct authority.
  • Ability to communicate clearly across technical, operational, and executive audiences.

Nice to have

  • Experience supporting or launching end-user facing product capabilities, digital assets, or regulated payment implementations.
  • Proficiency with AI tools/platforms (e.g., Claude, Codex, custom agents), workflow automation, process mining, or operational analytics.
  • Familiarity with Lean, Six Sigma, PMP, or structured transformation frameworks.
  • Experience across multiple operational functions (Risk, Compliance, Merchant) and establishing governance, operating procedures, and control frameworks.

About the company

Checkout.com enables over 10 billion transactions yearly for more than one billion global shoppers. The company has 20 offices across six continents with London as HQ.