Talent Operations Associate, Americas

The role

You will bridge the gap between candidate coordination and Talent Operations for Americas hiring. You will use AI and automation to streamline scheduling, manage stakeholders, and build data-driven dashboards.

What you will do

• Own complex, multi-time-zone interview scheduling.
• Leverage AI tools and workflow automation to resolve interviewer declines and optimize availability.
• Partner with senior leaders, hiring managers, and interviewers.
• Hold stakeholders accountable to SLAs and manage expectations.
• Build and maintain recruitment and scheduling dashboards.
• Transform raw operational data into actionable insights.
• Manage and optimize interviewer training and shadowing programs.
• Manage, configure, and optimize the talent tech stack (Ashby).
• Test new features and AI integrations to improve pipeline velocity.

Required qualifications

• 2+ years of experience in high-volume, multi-region/country interview coordination, talent operations, or a similar recruitment support or operations function.
• Proactive Problem-Solving: A resourceful, solution-oriented mindset able to resolve high-friction scheduling logistics while simultaneously troubleshooting broader operational challenges across the hi
• AI & Automation Proficiency: Proven experience or a demonstrated passion for using AI tools, prompt engineering, or workflow automations to solve operational inefficiencies.
• Data Fluency: Demonstrated ability to work with hiring data and build reporting dashboards to identify bottlenecks and guide decisions.
• Strong Executive Presence: Confident, tactful communication skills with the ability to manage senior stakeholders and hold them accountable to timeline commitments.
• Tech-Savvy: Hands-on experience with modern Applicant Tracking Systems (ATS) to manage candidate pipelines.
• Strong Project Management: Ability to prioritize, organize and manage multiple projects in various stages with ease.

Nice to have

• Direct experience with Ashby (ATS).
• Hands-on experience building custom dashboards or using business intelligence tools.
• Background in a high-growth technology, AI, or Fintech environment.

About the company

Checkout.com enables over 10 billion transactions yearly for more than one billion global shoppers. The company has 20 offices across six continents with London as its HQ.