Engineer I, Operations Centre

The role

You will proactively monitor a complex hybrid environment to ensure the stability, performance, and security of core infrastructure. You will respond to alerts, troubleshoot cloud and on-premise issues, and contribute to automation using Infrastructure-as-Code.

What you will do

• Serve as a first responder for alerts from monitoring systems
• Analyze and troubleshoot issues across AWS and Cisco infrastructure
• Take ownership of incidents and work with senior engineers to resolve them
• Utilize and contribute to Infrastructure-as-Code practices
• Work with tools like Terraform to automate responses and deployments
• Collaborate with Engineering, Security, and Application Support teams
• Adhere to and help refine ITSM and operational processes
• Communicate with stakeholders across the business during incidents

Required qualifications

• Foundational knowledge of cloud technologies
• Excellent troubleshooting skills across Windows and Mac OS environments
• Collaborative, can-do attitude
• Strong communication skills
• Ability to perform under pressure
• Deep-seated curiosity and eagerness to learn

Nice to have

• Degree in IT, Computer Science, Engineering, or a related field
• 1-2 years of experience in a Systems, Network, Security, or NOC role
• Hands-on experience or certifications in AWS
• Familiarity with Cisco environments
• Exposure to or a strong desire to learn Infrastructure-as-Code principles and tools like Terraform
• Familiarity with monitoring tools (e.g., Datadog, Grafana, Prometheus, Nagios)

About the company

Checkout.com is a global fintech company that enables over 10 billion transactions yearly for more than one billion global shoppers. They have 20 offices across six continents with London as their HQ.