Checkout.Com
Specialist, Account Manager - Saudi Arabia
Riyadh. Posted a month ago
The role
You will act as a business advisor and primary post-integration point of contact for large merchants. You will help them navigate the global payments landscape through performance optimization and strategic growth.
What you will do
- Craft and execute merchant-specific development plans to drive ROI.
- Conduct deep-dive analyses of merchant payment data to optimize checkout flow.
- Identify opportunities to upsell new products and features.
- Build consultative relationships to prevent churn.
- Handle commercial negotiations and pushback from enterprise merchants.
- Partner with Sales, Integration, Legal, and Product teams.
- Provide expertise and guidance on global payment strategies.
Required qualifications
- At least 4 years of experience in a B2B Enterprise Account Management or Relationship Management role within a payments or digital first business.
- Strong knowledge of e-commerce, payment technologies, and major future trends in the financial ecosystem.
- Proven ability to hit financial targets, reduce churn, and drive expansion revenue.
- Experience handling high-pressure situations and pushback from enterprise stakeholders.
- Ability to use data to turn complex transaction data into actionable recommendations.
- Ability to manage multiple priorities in a fast-paced, entrepreneurial environment.
- Exceptional English communication skills.
Nice to have
- Arabic
About the company
Checkout.com is a fintech company that enables over 10 billion transactions yearly for more than one billion global shoppers. They have 20 offices across six continents with their HQ in London.