Legal Operations Specialist

The role

You will drive operational excellence, scale the legal tech stack, and streamline workflows. This role involves managing contract ecosystems, optimizing collaboration tools, and leveraging AI to design automated legal processes.

What you will do

• Support the administration, integration, and continuous improvement of legal technology tools and CLM systems.
• Support the legal department's Jira infrastructure including JSM workflows and Confluence knowledge base.
• Identify opportunities to embed AI and machine learning tools into legal operations.
• Evaluate existing legal processes and engineer streamlined, scalable workflows.
• Design dashboards and generate metrics within Jira and CLM tools to track legal spend and capacity.
• Manage relationships with legal tech vendors.
• Ensure the team is maximising the value of industry resources.

Required qualifications

• Minimum of 1 year of experience in Legal Operations, ideally within a fintech, payment processing, or highly regulated corporate environment.
• Experience working with enterprise CLM systems including template building and workflow routing.
• Good working knowledge of Jira, specifically designing custom workflows, queues, and SLAs in JSM, managing Jira Spaces, and structuring documentation in Confluence.
• Experience using generative AI tools, prompt engineering, or AI-backed legal tech features.
• General understanding of the legal operational challenges unique to payment processing, financial services, or tech companies.

Nice to have

• Experience with integrations (APIs, Zapier)
• PRINCE2 qualification

About the company

Checkout.com is a payment processing company that enables over 10 billion transactions yearly for more than one billion global shoppers. They have 20 offices across six continents with London as their HQ.