Checkout.Com

AI Product & Transformation Lead - Legal & Enterprise Risk

London. Posted a month ago

The role

You will build and scale AI products, agents, and automations across Legal and Enterprise Risk. You will lead discovery with stakeholders to turn user problems into practical AI solutions and help others build AI capabilities.

What you will do

  • Lead structured discovery with Legal and Enterprise Risk teams to identify AI opportunities.
  • Turn user problems into use cases, prototypes, and scalable solutions.
  • Build, configure, or product-manage AI-enabled tools, agents, and workflow automations.
  • Take solutions from idea to pilot to adoption.
  • Make AI-building skills accessible to colleagues through coaching and guides.
  • Establish an AI builder community for sharing use cases and components.
  • Map and redesign workflows using AI to improve speed and quality.
  • Design ways to capture and reuse organisational knowledge through AI.
  • Own a prioritised AI product and use-case pipeline.
  • Build relationships with Technology, Data, and Information Security partners.

Required qualifications

  • Experience building AI products, automation, digital capabilities or technology-enabled ways of working in a complex organisation.
  • Track record of taking ambiguous problems from discovery to practical outcome.
  • Deep practical experience with generative AI, AI agents, workflow automation, knowledge management, no-code or low-code tools, or similar technologies.
  • Strong user-centred instincts.
  • Strong judgement about confidentiality, privilege, data protection, security, accuracy and responsible use of AI.
  • A coaching mindset.
  • Curiosity, pragmatism and a bias towards learning by doing.

Nice to have

  • experience within Legal or Risk

About the company

Checkout.com enables over 10 billion transactions yearly for more than one billion global shoppers. The company has 20 offices across six continents with London as its HQ.