Analyst I, Merchant Configuration

The role

The Analyst I will focus on the timely and accurate configuration of merchants and executing changes to existing configurations. This role involves setting up, updating, and terminating merchant accounts while collaborating with stakeholders.

What you will do

• Set up, update, and terminate merchant accounts efficiently.
• Participate in ad-hoc projects.
• Develop a deep understanding of configuration products.
• Assist in navigating queries with appropriate support channels.
• Engage with stakeholders to understand needs and requirements.
• Follow defined processes meticulously.
• Review work for errors and implement quality checks.
• Work collaboratively within the Merchant Configuration team and across the organization.

Required qualifications

• At least 1 year work experience in an operational role in a multinational work environment.
• Strong written and verbal communication skills.
• Customer-centric mindset.
• Ability to collaborate effectively within teams and across departments.
• Detail-oriented with a focus on accuracy in all tasks.
• Proactive attitude with a strong sense of urgency.

Nice to have

• Understanding of payment processes and lifecycle
• Experience in a configuration role within the Tech and/or e-commerce industry

About the company

Checkout.com enables over 10 billion transactions yearly for more than one billion global shoppers. The company has 20 offices across six continents with London as its HQ.