Engineer I, IT Engineering

The role

You will support Workplace Technology by managing services and platforms including identity and access, end-user devices, and collaboration tools. You will resolve technical problems, deliver small-to-medium projects, and maintain service reliability.

What you will do

• Administer and improve services across the Workplace Technology portfolio.
• Support secure identity lifecycle and access management.
• Manage and support company endpoints and workplace services.
• Configure and maintain team-managed applications and services.
• Provide dependable operational support and maintain documentation.
• Own incidents through the full lifecycle from triage to root-cause analysis.
• Plan and implement changes with testing and rollback plans.
• Plan and deliver small-to-medium technical projects.
• Identify and build automation to reduce manual work.
• Support technology inventory, licence administration, and lifecycle processes.

Required qualifications

• 2-3+ years in IT engineering, workplace technology, systems administration, or a similar technical role.
• Practical experience supporting or administering a range of workplace technology services.
• Strong foundation in at least one relevant area.
• Understand the importance of least privilege, secure configuration, data protection, auditability, and careful change management.
• Logical, evidence-led approach to troubleshooting.
• Ability to take responsibility for work from investigation through resolution.
• Ability to work effectively with colleagues, stakeholders, and technical teams.
• Ability to work across a varied technology estate and learn new tools.

Nice to have

• Experience with identity and access management (for example, Okta and SSO)
• Google Workspace
• Atlassian products
• macOS or Windows endpoint management (for example, Jamf or Microsoft Intune)
• SaaS administration
• IT asset or licence management
• office technology

Benefits

• Hybrid working model with three days per week in the office

About the company

Checkout.com is a fintech company that enables over 10 billion transactions yearly for more than one billion global shoppers. They have 20 offices across six continents with London as their HQ.