Solutions Engineer (Integrations)

The role

You will design, build and deliver API-driven integrations between Choco and customer systems, mostly with low-code tools. You will work with Sales and Customer Success on discovery, proofs of concept and go-live for mid-market customers.

What you will do

• Design, build and deliver integrations between Choco and customer systems using low-code tools such as n8n and Tray.ai.
• Own integration projects end-to-end, from discovery to go-live and ongoing improvement.
• Lead technical discovery, proofs of concept and integration scoping with Account Executives in pre-sales.
• Troubleshoot and maintain integrations for reliability and performance.
• Document integration designs for clean handoffs to Customer Success.
• Work with Customer Success, Implementation and Product teams and share customer feedback to shape the product roadmap.
• Share best practices and help scale integration delivery globally.

Required qualifications

• 1+ years of experience in solutions engineering, IT/ERP consulting or systems integration.
• Bachelor's degree in business, technology or a related field.
• Experience with low-code or automation tools such as n8n, Zapier and Tray.ai.
• Experience delivering API integrations across multiple customer environments, from discovery and design through launch and ongoing support.
• Basic programming knowledge (e.g. JavaScript or Python).
• Working knowledge of REST APIs, JSON/XML, webhooks, authentication (OAuth, API keys) and data mapping.
• Strong analytical and problem-solving skills with a collaborative, solution-focused mindset.
• Excellent communicator who can make complex ideas clear and simple.
• In-office attendance 3 days per week (Tuesday, Wednesday, Thursday) in the Chicago office.

Nice to have

• Experience working with ERP systems or delivering integrations with ordering platforms.
• Background in food distribution, supply chain or B2B SaaS.
• Familiarity with EDI, SFTP/flat-file integrations or basic SQL.
• Comfort using AI tools to speed up discovery, documentation and integration builds.

Benefits

• Equity and real ownership.
• Competitive compensation.
• Health and wellbeing support.
• Long-term benefits such as a sabbatical (localized by office).

Before you apply

• Must be authorized to work in the United States without current or future employer sponsorship.
• Choco does not provide visa sponsorship for this position.

About the company

Choco builds software used daily by food distributors and their customers to automate orders, reduce errors and run operations faster. The company has a global team across 6 countries and has raised $300M+.