Senior Solutions Engineer

The role

You will serve as the primary technical contact for Enterprise accounts to help them integrate and maximize value from Chromatic and Storybook. You will provide onboarding, training, troubleshooting, and tailored solution design.

What you will do

• Serve as a trusted technical advisor to Enterprise customers
• Troubleshoot and resolve technical issues and design tailored solutions
• Implement and maintain technical integrations for Enterprise accounts
• Help customers adopt and scale Storybook usage
• Partner with Customer Success Managers on implementation and business reviews
• Partner with Sales/Customer Success to identify expansion opportunities
• Identify and improve internal workflows
• Act as the voice of the customer by providing feedback to product and engineering teams
• Coordinate cross-departmental efforts

Required qualifications

• 4+ years in a customer-facing technical role
• Strong background in frontend space
• Familiarity with modern JavaScript tools and frameworks (e.g., Webpack, React)
• Excellent problem-solving skills
• Strong interpersonal and communication skills
• Highly organized and dependable
• Ability to prioritize and manage multiple projects
• Self-motivated and strong time management skills
• Comfortable working in a fast-paced, dynamic environment

Nice to have

• experience in a B2B SaaS or developer tools company
• experience with Storybook and/or Chromatic

About the company

Chromatic is a growing team looking for a Solutions Engineer to drive the growth of the company and the success of highest priority customers.