Cinder
Senior Product Manager, Trust & Safety
New York. Posted 3 months ago
The role
You will own multiple related products or surfaces from problem framing through launch and adoption. You will run customer discovery, shape the roadmap, and partner with Design and Engineering to deliver products.
What you will do
- Own multiple related products or surfaces end to end
- Run discovery with customers and prospects
- Shape the roadmap by translating company strategy into a concrete plan
- Write requirements and decision documents
- Partner with Design and Engineering through delivery
- Communicate with clarity across the company
Required qualifications
- 5+ years in product management, including time in a Senior or Staff-titled role owning complex products end to end
- Experience building B2B or enterprise SaaS
- Strong customer discovery skills
- Excellent prioritization
- Technical fluency in systems, data, APIs, AI behavior, and implementation tradeoffs
- Excellent writing and communication
- Track record of shipping in fast-moving, ambiguous environments
- Strong systems thinking
- High ownership and low ego
- Experience navigating the tension between Design, Engineering, executives, GTM, and customer-facing teams
Nice to have
- Experience building AI- or ML-powered products
- Experience with workflow products, data platforms, developer tools, operations software, or other information-dense products
- Comfort with and empathy for Trust & Safety, integrity, fraud, risk, compliance, or adjacent high-stakes use cases
- Experience evolving a mature platform product while launching new product lines alongside it
- Experience at an early-stage or scaling company
- A perspective that broadens how we think about product
Benefits
- Health, vision & dental benefits
- 401(k) plan with employer matching
- Fully paid commuter benefits
- Fully stocked office with paid lunch and dinner
About the company
Cinder is the mission-critical infrastructure that keeps the world's most important digital platforms true to what they stand for. We're a small, fast-moving team backed by Accel and Y Combinator.