Account Manager

The role

You will manage a portfolio of accounts and help customers get the most out of working with CircuitHub. You will work with support, engineering, and operations to build relationships and find opportunities to support customer businesses.

What you will do

• Building relationships with customers and understanding their priorities, projects, and purchasing needs.
• Growing existing accounts by identifying new projects, teams, and locations.
• Qualifying new opportunities and guiding customers from initial conversations through quoting and ordering.
• Following up on outstanding quotes, answering questions, and helping customers move projects forward.
• Holding regular account reviews to understand customer feedback, upcoming demand, and opportunities for growth.
• Coordinating with internal teams to resolve customer concerns and provide clear, accurate updates.
• Keeping account information, opportunities, and sales forecasts accurate and up to date.
• Working toward agreed revenue and profitability goals.
• Sharing customer feedback to help improve the platform and customer experience.

Required qualifications

• 1-2 years of experience in sales or account management.
• Track record of meeting sales goals and growing customer accounts.
• Ability to take ownership and follow through.
• Clear communication and ability to adapt approach to different people and situations.
• Comfortable discussing pricing, handling objections, and asking for the business.
• Organized and able to know where to focus time.
• Naturally curious and willing to learn how the platform and manufacturing processes work.
• Ability to work well with others and know when to bring in the right expertise.

Nice to have

• Experience in electronics, hardware, technical services, or manufacturing.
• A background in customer support or customer success.
• Experience using customer relationship management tools to track opportunities and forecast sales.

Benefits

• Opportunity to help shape the future of electronics manufacturing.
• A collaborative team that values accountability, learning, and development.
• Ownership of customer relationships and a direct contribution to business growth.
• Competitive salary
• Performance-based bonus
• Benefits

About the company

CircuitHub is reshaping electronics manufacturing with The Grid, a factory-scale robotics platform. The company has raised $45M from investors including Plural, Y Combinator and Google Ventures.