Founding Product Manager

The role

You will shape the future of the platform by triaging feature requests and prioritizing what to build next. You will work with engineers and coding agents to launch new product lines that impact agency operations.

What you will do

• Serve as a primary point of contact for customers
• Gather feedback, triage feature requests, and identify emerging needs
• Prioritize customer requests and translate them into clear product requirements
• Work directly with engineers and coding agents to scope, build, and ship new features and products
• Drive the development of net new product lines
• Own the product lifecycle from concept to launch
• Collaborate with cross-functional teams including support, customer success, and operations
• Communicate product plans, progress, and roadmaps to customers and internal teams

Required qualifications

• Experience working with customers in a product or engineering role
• Strong ability to triage, prioritize, and define product requirements based on customer input
• Track record of collaborating with engineering teams and technical stakeholders
• Familiarity with coding agents, APIs, or automation technologies
• Analytical mindset
• Excellent problem-solving skills
• Comfort with ambiguity
• Strong written and verbal communication skills
• High ownership
• Bias towards action
• Attention to detail

Nice to have

• SaaS, healthcare, or related fields

Benefits

• Direct impact on critical operations in a growing health tech platform
• Opportunity to drive new product lines from inception to launch
• Collaborative, low-ego, high-performance team
• Meaningful equity and influence over our company's future

About the company

Claim Health is the AI Revenue Platform for Post-Acute Care. The company unifies fragmented systems, automates manual workflows, and enables real-time decision-making for post-acute care providers.