Forward Deployed Engineer

The role

You will build production-grade software and workflow orchestration systems to solve operational problems for healthcare customers. You will embed with customers to translate operational complexity into scalable product systems and shape product direction.

What you will do

• Ship full-stack product capabilities directly into production
• Build workflow orchestration systems, internal tooling, and customer-facing interfaces
• Design resilient systems that coordinate complex operational processes
• Work across frontend, backend, infra, integrations, and AI systems
• Work closely with operators, billing teams, executives, and frontline staff
• Observe operational workflows firsthand and identify systemic bottlenecks
• Lead implementations and deployments within large healthcare organizations
• Translate ambiguous customer pain points into scalable product primitives
• Define entirely new product lines from customer insight and operational patterns
• Diagnose failures in messy real-world environments

Required qualifications

• Strong full-stack engineering fundamentals
• Comfort operating across frontend, backend, infrastructure, and data systems
• Experience working directly with customers or operational stakeholders
• The ability to move fluidly between technical depth and business context

Nice to have

• Experience with workflow orchestration systems
• Background in AI agents, automation, or integration platforms
• Experience deploying AI-powered systems in production
• Exposure to healthcare, fintech, logistics, or other operationally complex industries
• Experience working in highly customer-embedded engineering roles

Benefits

• High ownership
• Real problems, real stakes
• Tight feedback loops
• Elite team, low ego
• Fast pace, high leverage
• Fun

About the company

Claim Health is the AI Revenue Platform for Post-Acute Care. The company is building the adaptive operational layer for post-acute care to unify data and automate execution.