Claims Handler - Pet - with APA/CIP Qualification (UK/IRL)

The role

A Pet Claims Handler will handle claims end to end from first notification of loss to settlement. This includes communicating with policyholders, reviewing documentation, and managing reserves.

What you will do

• Handle claims end to end from first notification of loss through to settlement
• Communicate with policyholders throughout the claims journey
• Review documentation, verify coverage, and assess liability accurately
• Set appropriate reserves and manage claims within authority
• Identify potential fraud indicators and escalate appropriately
• Maintain accurate and thorough claims records for audit and compliance
• Contribute to continuous improvement by flagging process inefficiencies

Required qualifications

• Based in the UK or Ireland with work authorisation
• 6+ months of pet claims experience or 12+ months veterinary experience
• Must be APA or CIP qualified
• Strong organisation and ability to prioritise independently
• Comfortable using data to make decisions
• Team-oriented, hardworking, and ambitious

Nice to have

• Fluency in Spanish or Italian
• Experience leading, mentoring, or coaching others
• Startup or high-growth experience

Benefits

• Competitive salary beyond the industry standard
• Quarterly performance bonus: up to 15% of quarterly salary
• Generous, transparent equity participation
• 28 days annual leave
• Private medical insurance
• Pension contributions
• Company offsites
• Accelerated promotion track in a high-growth environment

About the company

ClaimSorted is building a more resilient world by changing how claims are handled. The company is backed by Y Combinator, Atomico and Eurazeo.