Classdojo
IT Lead
Remote. Posted a month ago
The role
You will own and operate the IT function for roughly 350 people. This includes managing identity, devices, SaaS, security operations, vendors, and AI platforms.
What you will do
- Own identity and the employee lifecycle using Okta, Google Workspace, and HRIS-driven pipelines
- Manage a Mac-first MDM fleet and passwordless authentication
- Assist response on security incidents
- Run IT operations including onboarding, offboarding, and support
- Govern a 50+ tool SaaS stack, IT budget, and vendors
- Apply governance for Claude and ChatGPT accounts
- Use AI and automation to remove manual work
- Keep IT-owned SOC 2 controls audit-ready
Required qualifications
- Owned and operated IT alone at 200+ staff
- Experience with identity in Okta, Google Workspace, and Slack
- Experience with an HRIS-driven lifecycle that ran unattended
- Owned a production Mac fleet under MDM, including a migration or baseline rebuild
- Administered ChatGPT and Claude (or comparable) for a company
- Built automations that replaced manual IT work with a measurable result
- Ability to automate via script, API, log, and admin console
- Practical security judgment
- Worked inside a SOC 2 environment
- Ability to support people directly and quote support numbers
- Ability to write documentation and explain technical decisions to executives
- Ownership mindset
Nice to have
- AWS IAM Identity Center and Terraform, or other config-as-code
- Office buildouts
- BYOD policy rollouts
- International contractors
- Windows and ChromeOS
About the company
ClassDojo is a company aiming to give every child an education they love. Their flagship app connects K-12 teachers, children, and families globally.