Principal Enterprise Onboarding Manager

The role

You will own implementation, onboarding, and adoption across enterprise accounts. You will serve as a key point of contact for district leaders to translate goals into implementation plans and technical readiness.

What you will do

• Lead end-to-end district onboarding and project management for up to 20 enterprise districts.
• Co-develop district rollout and year-round professional development plans.
• Manage district-specific communication strategies.
• Report to key internal stakeholders and share mitigation and acceleration steps.
• Build relationships with school-level champions and gather feedback.
• Design curated enablement experiences and custom PD pathways.
• Test and define new adoption strategies using usage and engagement data.
• Partner with District Partnerships Manager and Account Executives to facilitate kickoffs.
• Coordinate between district IT teams and internal technical specialists on SSO, roster integrations, and data validation.
• Serve as the liaison between the enterprise segment and Engineering and Product teams.

Required qualifications

• 5+ years of senior-level project management experience in a K-12 SaaS environment.
• Ability to independently manage multiple complex, high-stakes projects on tight deadlines.
• Strong written and verbal communication skills.
• Experience synthesizing implementation data into executive-ready summaries and recommendations.
• High empathy and emotional intelligence.
• Experience working on cross functional projects with multiple internal stakeholders.
• Experience in edtech, working with K-12 schools and districts, and/or working on products for kids or educators.
• Ability to learn new technology and products quickly.
• Familiarity with using Asana, Smartsheet, Salesforce, Google Sheets/Excel, Notion, Claude.
• Ability to use data and timelines to track progress and adjust implementation strategy.
• Experience building relationships with senior, multi-department stakeholders and executive leaders.
• Comfort with technical topics such as SSO, rostering, and data integrations.

Nice to have

• Project management certifications (e.g., Six Sigma/Lean, PMP, PPM, CSPO, CSM, SAFe)
• Experience in high growth organizations
• Experience working directly in a district setting

Benefits

• Incentive pay component

About the company

ClassDojo is a communication app connecting K-12 teachers, children, and families globally. The company is building a network to give kids the best learning experiences in the world.