Implementation Director

The role

The Implementation Director owns end-to-end delivery for a portfolio of enterprise health system accounts. You will run implementations from signed contract through go-live and into steady-state handoff.

What you will do

• Own the full implementation lifecycle for enterprise health system accounts
• Build and maintain implementation project plans, timelines, and risk registers
• Coordinate cross-functionally with Product, Engineering, Sales, and Customer Experience
• Manage executive, user, and clinical stakeholder relationships
• Make scope and timeline tradeoff decisions
• Own action plans and internal communication for scopes of work differing from core products
• Ensure a clean handoff into steady-state

Required qualifications

• 4-8+ years in implementation, professional services, or technical onboarding
• Meaningful time in healthcare, health system, or complex enterprise SaaS environments
• Direct, hands-on ownership of enterprise-scale rollouts with multiple stakeholders and real technical complexity
• Working fluency with health system IT and clinical operations
• EHR/EMR integration exposure (Epic, Oracle Health/Cerner)
• HL7/FHIR, file exchanges, and knowledge of how hospital IT and clinical governance operate
• Track record of building implementation plans, risk frameworks, and status reporting

Benefits

• Incentive Stock Options proportionate to your salary
• Unlimited PTO
• Top-tier health, vision, and dental benefits
• 401K

About the company

Clarium is fixing healthcare supply chain overspending with its AI-powered platform, Astra OS. Founded in 2020, the company has raised $43M in total funding.