Claylabs

Growth Strategist, Strategic (Deployment Strategist) - SF

San Francisco, Remote. Posted 3 months ago

The role

You will act as a trusted advisor to Clay's largest and most complex enterprise customers. You will drive business outcomes, build executive relationships, and own the strategy for revenue growth and retention across a portfolio of top accounts.

What you will do

  • Own a portfolio of Clay's largest and most strategic accounts
  • Drive expansion pipeline through multithreading and new use case discovery
  • Build multi-year account strategies and navigate complex org structures
  • Develop deep product fluency to connect GTM ideas to product capabilities
  • Partner with Sales, Product, Engineering, and Marketing to represent the voice of customers
  • Own forecasting, KPI tracking, and executive reporting
  • Contribute to and evolve playbooks and the operating model for large accounts

Required qualifications

  • 6+ years in customer-facing roles (CSM, Account Manager, etc.) at a B2B SaaS company
  • Meaningful experience managing large or executive-level accounts
  • Track record of driving revenue growth, expansion, and retention within an enterprise or strategic account segment
  • Experience navigating and influencing at the executive/C-level
  • Strong relationship-building and communication skills
  • Systems-thinking mindset
  • Technical aptitude and curiosity

Nice to have

  • Familiarity with the GTM space

Benefits

  • All employees can work with world-class coaches who specialize in creativity, management, and more

About the company

Clay's mission is to be the engine companies use to grow to their full potential. The company provides data, infrastructure for personalized campaigns, and AI agents to help businesses grow.