Legal Operations & Innovation

The role

This person will build the systems, processes, and infrastructure for the Legal function. They will own the legal intake and workflow system, manage the legal tech stack, and partner cross-functionally with various departments.

What you will do

• Own the legal intake and workflow system
• Build a scalable system for managing legal requests
• Partner cross-functionally with Sales, Customer Success, Support, and Finance
• Manage relationships with outside counsel, BPOs, and vendors
• Own the legal tech stack including Ironclad and Docusign
• Leverage AI to automate workflows
• Help ensure GTM teams are trained on engaging with the legal process
• Own and maintain Legal knowledge spaces

Required qualifications

• 5+ years in legal operations, program management, a paralegal with in-house experience, or an operations role where you built processes
• Experience with legal tech (Ironclad, Docusign, e-signature, intake/matter management)
• Comfort evaluating new tools
• Ability to turn ambiguous operational problems into clear requirements and scalable solutions
• Sharp analytical and problem-solving abilities
• Comfort in a fast-paced, high-growth environment
• Deep familiarity using AI as part of your day-to-day workflow

Benefits

• All employees can work with world-class coaches who specialize in creativity, management, and more

About the company

Clay is an AI company that builds infrastructure to help businesses grow. They provide data, personalized campaign tools, and AI agents to help customers go to market.