Director of Product - Cards

The role

You will own and drive the strategic vision, roadmap, and execution for the cards product offering. This role involves managing the Cards P&L and leading a cards team to deliver customer-centric propositions.

What you will do

• Define and execute the long-term vision for cards at ClearBank
• Build and manage the Cards P&L for revenue optimization
• Lead a cards team that interacts with all operational functions
• Lead the full product lifecycle from ideation to enhancement
• Manage scheme compliance, billing manuals, interchange, and mandates
• Oversee customer journey for authentication and transaction authorisation
• Provide input and support to Commercial teams regarding cards capability

Required qualifications

• Deep understanding of Card Issuance (including Debit Issuance) with a minimum of 7 years’ experience
• Knowledge of the Card Scheme frameworks and operational models
• Experience working with Card Processing partners
• Strong commercial acumen
• Experience of owning a Product P&L
• Ability to devise appropriate pricing models and understand cost drivers
• Minimum of 5 years as a Senior Product Manager
• Exceptional stakeholder management skills
• Demonstrable understanding of Operational requirements to support card issuance including Fraud / Risk Management, Customer Servicing, PCI Compliance and Reconciliation

Nice to have

• Visa preferred

Benefits

• Enhanced family leave policies

Before you apply

• A member of the talent acquisition team will review your application against key requirements
• The process includes a screening call, first interview, second interview, and a final meeting with the Head of Department

About the company

ClearBank is a company that embraces modern technology and a collaborative culture without hierarchy or egos. They focus on solving problems together and valuing different perspectives.