Deployment Strategist

The role

You will own customer deployments for an AI-powered procurement software platform. You will partner with engineering from initial pilot through organization-wide adoption to turn procurement and sourcing needs into workflows and product improvements.

What you will do

• Lead customer deployments end to end from pilot planning to organization-wide rollout.
• Scope workflows by understanding customer category-management and sourcing processes.
• Run discovery workshops and deep-dive sessions to translate expectations into technical requirements.
• Distinguish reusable platform capabilities from account-specific work.
• Bring customer feedback to product and engineering teams.
• Partner with procurement leaders, category managers, and executives on long-term rollout plans.
• Create playbooks, training materials, and best practices for onboarding and adoption.

Required qualifications

• At least three years of hands-on, customer-facing experience working with end users and senior executives.
• Experience in procurement, strategic sourcing, or buyer operations.
• Experience designing category-management or sourcing workflows, facilitating workshops, and translating client needs into technical requirements.
• Track record of owning customer deployments from pilot through broad organizational rollout.
• Ability to turn customer behavior and feedback into clear product requirements for engineering teams.
• Fluency in German and English.
• Strong relationship-building skills.
• Comfort working through ambiguity.
• Willingness to travel to customers is required.

Nice to have

• Procurement consulting experience is relevant.
• Experience with DACH-based organizations or customers is beneficial.

Benefits

• Equity may be available.

Before you apply

• Visa sponsorship is not available.

About the company

clera provides an AI-powered procurement software platform.